![]() AirPods WarrantyĪirPods come with a one-year limited warranty with all new purchases. If you want more information, you can contact Apple Support to have any of your questions answered. Contact Apple support, and they will deliver you a prepaid shipping box that you can use to transport your product. The serial number can also be found on the original packaging of your AirPods.Īlternatively, you can mail in your AirPods and case for repair. This number can be found on your proof of purchase, so make sure you bring it with you. Your local Apple Store will require your serial number. ![]() It might be time to take the AirPods into your local Apple store for repair. There’s not much else you can personally do if switching cables and cleaning your AirPods charging case doesn’t work. A metal object could create a spark and destroy electrical components inside the AirPods charging case. It’s important to be careful and not use anything metal. This will dislodge any dirt that’s built up inside the device. Just take something small like a toothpick and rub the insides of the port gently. ![]() It’s rather easy to unclog a dirty charging port, and anyone can do it. Most of the time, you will notice that your cable is loose and not making a good connection, but there are instances where the lightning cable looks like it’s connected correctly when it’s actually not. Just like mobile phones, the charging port of the AirPods charging case can get clogged up. Whether you have the normal AirPods or the AirPods Pro, you can charge your earbuds via cable. A dirty lightning port could cause a bad connection and prevent electrical current from transmitting correctly. If your AirPod case is not charging even after you switch cables and try different outlets, then it might be time to clean out your lightning port. You can also try toggling the reset button on the power strip. If your charge cable or charging pad is connected to a power strip or surge protector, you should make sure that it’s turned to the on position. If replacing your cable or charging pad doesn’t fix the issue, you should try switching wall outlets before trying anything else. Cables and charge pads for AirPods aren’t made to last forever, and you’ll likely need to replace them several times before you see any problems with the AirPods case itself. It’s most likely that the problem is with your charging method rather than the case itself. The first thing you should do is try a different cable or wireless charging pad. What Do I Do if My AirPods Case Won’t Charge? Generally speaking, you can expect the case to fully charge your AirPods three to four times before you need to recharge the case itself.Ī fully charged AirPods case can provide you with about 20 hours of listening or talk time. It varies slightly depending on whether you are using wireless charging or a wired connection. The AirPods case typically takes about an hour to charge. A flashing white light means it is ready to be paired, and a flashing amber light means the AirPods need to be reset. The indicator also shows the user when the device is ready to be paired or when it’s having trouble connecting. Amber means that it is less than fully charged. The light is located on the front of both the MagSafe Charging Case and the Wireless Charging Case the indicator light is under the lid of the regular AirPods case.Ī green light indicates that your case is fully charged. ![]() No matter which type of AirPod charging case you have, there is an indicator light that can notify you that your case is successfully charging. In most cases, the problem is either with the charging pad or the cable you’re using.Ĭontinue reading for the complete troubleshooting guide if you’re wondering, “how do I get my AirPods case to charge.”
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